September 30th, 2024

At Brand Heritage, a DBA of Epop Studios LLC ("Brand Heritage," "we," "our," or "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our websites, products, and services. We are committed to safeguarding your privacy and ensuring transparency about how your data is managed.

By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website or services.

1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide Voluntarily

Account Information: When you create an account, register for a service, or contact us, you may provide personal details such as your name, email address, postal address, phone number, or other contact information.

Payment Information: For transactions, we collect payment information such as credit/debit card numbers or payment processor details.

Communications: Information provided through customer support inquiries, emails, or other communication channels.
b. Information Collected Automatically

Usage Data: We collect information about your interactions with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity and preferences. This helps us enhance your experience and analyze website performance.

c. Third-Party Data
We may collect information from third-party services such as social media platforms (e.g., when you log in using your social media credentials), payment processors, or analytics providers.

2. How We Use Your Information
Brand Heritage may use your personal information for the following purposes:

To Provide Services: To deliver the products or services you request, process transactions, and manage your account.

To Improve Our Website and Services: To analyze usage patterns, customize your experience, and develop new products or services.

For Communication: To respond to your inquiries, send important updates, and provide marketing communications, where permitted.

To Ensure Security: To detect, prevent, and address fraud, security issues, or violations of our policies.

For Legal Compliance: To meet applicable legal, regulatory, and compliance obligations, or to enforce our terms and conditions.

3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:

Service Providers and Contractors: We work with third-party service providers and independent contractors who assist us in delivering our services (e.g., developers, customer support, marketing, etc.).

To protect your information, all such team members and contractors are thoroughly vetted and required to sign Non-Disclosure Agreements (NDAs). These NDAs legally bind them to protect the confidentiality and security of any personal data they access, ensuring your information is safeguarded.

Service Providers: In addition to our team and contractors, we may engage third-party service providers (such as payment processors or cloud services) to perform tasks on our behalf. These parties are also contractually obligated to protect your information in accordance with this Privacy Policy.

Legal Requirements: If required by law, or in response to a valid legal request (e.g., subpoena, court order), we may disclose your information.

Business Transfers: In the event of a merger, acquisition, or asset sale involving Epop Studios LLC or Brand Heritage, your information may be transferred as part of the transaction.

Protection of Rights: If necessary, we may disclose your information to protect our rights, property, or the safety of Brand Heritage, our clients, or the public.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

This includes encryption, secure servers, and strict access controls. However, no method of transmission over the internet or electronic storage is entirely secure.

While we strive to protect your data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following privacy rights under applicable laws:

Access: You can request access to the personal information we hold about you.

Correction: You can ask us to correct or update any inaccurate information.

Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

Opt-Out of Marketing: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at [support @epopstudios.com].

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

8. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information promptly.

9. International Data Transfers

If you are accessing our services from outside the United States, your information may be transferred to and processed in the U.S. or other countries where we or our service providers operate.

By using our services, you consent to the transfer of your information to countries that may have different data protection standards than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website with the "Effective Date" indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brand Heritage (DBA of Epop Studios LLC)
Phoenix, Arizona
Email: support@epopstudios.com